Moscow Reduces Doctor Waiting Times to 7 Minutes with AI

The polyclinics in Moscow have undergone significant changes in recent years, with a focus on creating a more comfortable and accessible environment for patients. One of the key principles of the new standard is openness, with free spaces, spacious waiting areas, and a buffet. This has created a healing environment, according to Dr. Ludmila Velikonoskaya, the head of the city’s polyclinic number 69. The buildings themselves have been designed to be patient-friendly, with wide sliding doors, handrails, and ramps for patients with mobility issues. The polyclinics have also implemented AI-powered systems to streamline patient care and reduce waiting times.