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🇭🇰 English, 15 October 2026, outage

DeepSeek suffers major outage, offers user refunds

Chinese AI firm DeepSeek apologizes and promises compensation after nearly five-hour outage.

DeepSeek’s namesake chatbot and API services for its V4 Pro and V4.1 Flash models went offline on Thursday morning, affecting users globally.

The services were restored over four hours and 50 minutes later at around 1pm.

Users will receive a full refund for any consumption between October 8 and October 14 in the form of credits.

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